Membership £10 per month or £100 per year: Proof of ID and debit or credit card
Membership £60 for 6 months in advance: Proof of ID and £10 deposit
Pay-As-You-Go customer (1 DVD: £3; 3 DVDs: £6): Proof of ID and £10 deposit
* Unlimited access to the library (back catalogue, new releases and books included), 3 items at a time
* Discount or free entry to all our screenings
* Discounts to selected partners’ screenings
Close-Up will charge £10/month or £100/year to your credit/debit card on your sign-up date and then subsequently on the same date each month/year until you cancel your membership. This charge will appear on your monthly credit/debit card statement. All card details are kept safe and in accordance to PCI DSS requirements.
New releases: 1 night. All other films: 7 nights. Books: 21 nights. Items must be returned on their due date by 8.30pm. Late fees: £1 per night per item. All late fees must be paid before any further loans.
Your card and password are strictly personal. Proof of ID may be requested should you not produce your card. You can add one guest to your account, but you will remain responsible for any person authorised to use your account. Any fees or charges on the account will have to be paid before further loans, regardless of who has incurred them.
All films and books remain the property of Close-Up Film Centre Ltd. Once on loan the care of the item becomes the responsibility of the member until its return.
Each film returned that presented a viewing problem will be checked by a member of staff. Once checked and if the disc is at fault the disc will be repaired or replaced (a credit will be given to pay-as-you-go customers).
We cannot accept any responsibility for problems associated with playing discs on PCs, or consoles, or the unlikely event of hardware being damaged while playing our films. We reserve the right to charge costs incurred in replacing any item damaged, lost or stolen while in the member/customer's care. All replacements will be charged at the current retail price.
Cancellation requests should be made by email or letter to Close-Up. Note that any outstanding fees must be settled before cancellation.
Cancellation requests should be made either by email or letter to Close-Up (firstname.lastname@example.org). Please note that cancellation requests need to be made with Close-Up and not your card issuer or bank.
You may cancel this agreement any time after the first payment. We will cancel your account on the next renewal date as long as all films have been returned and any charges paid. Note that your membership will automatically be renewed if any items are still on loan on the cancellation date. We reserve the right to charge late & replacement fees to your card automatically. Disputes must be made within six months and there will be no refund unless you can provide evidence of an error on our part.
You can cancel your account at any time in person at Close-Up with your membership card or ID. Any outstanding fees must be settled before cancellation. Your deposit will be refunded in full on the day of cancellation unless there are outstanding fees on your account.
AN AGREEMENT (made of the Schedule and these Terms and Conditions) made BETWEEN Close-Up Film Centre Limited having its registered office at Glen Parva, Luffenhall, Walkern, Herts, SG2 7PU ("the Owner") (1) and the hirer named in the Schedule hereto ("the Hirer") (2) WHEREBY IT IS AGREED as follows:
Save where otherwise specified, the capitalised words and expressions in these Terms and Conditions shall have the meanings set out in the Schedule and in these Terms and Conditions.
The Owner hereby hires to the Hirer the Equipment for the Hire Period and at the Rentals in each case as stated in the Schedule hereto upon the terms and subject to the conditions hereinafter appearing.
3.1 The Hire Period shall commence from the Commencement of Hire as stated in the Schedule unless the Equipment is delivered by the Owner in which case the Hire Period shall commence when the Equipment leaves the Owner's premises. If the Equipment is collected by the Owner then the Hire Period shall terminate when the goods are received back at the Owner's premises.
3.2 The Hire Period will be calculated as follows:
(a) 1 day: Any 24 hour period commencing from the time the Equipment leaves the Owner's premises until the same time the following day;
(b) 1 week: Any continuous period of 7 days calculated in accordance with Section 3.2(a) above;
(c) 1 month: Any continuous period of 30 days calculated in accordance with Section 3.2.(a) above;
(d) The Owner will use all reasonable endeavours to have each item of specified Equipment available for hire on the Commencement of hire but the Owner shall not incur any liability whatsoever in the event of any non-availability due to failure by another customer to return, unforeseeable mechanical breakdown or any other circumstance beyond its reasonable control.
3.3 The Hirer shall pay the Owner any carriage and packing charges where appropriate. The Owner shall not be liable for any delay to a delivery due to circumstances beyond its control.
4.1 The Hirer will pay to the Owner on or before the Commencement of hire the Rentals stated in the Schedule together with value added tax at the rate or rates by cash, credit card or BACS. In the case of cheques no Equipment will be dispatched until the cheques have cleared.
4.2 The Hirer will provide the Owner in advance with a deposit as set out in the Schedule in the form of cash, banker's draft or other form of security acceptable to the Owner. The Owner will be entitled without prejudice to its other rights hereunder to cash the Deposit and credit it to its account in the event that, and to the extent that, the Hirer shall fail to discharge in a timely manner any of its liabilities hereunder. For the avoidance of doubt, the Owner shall refund to the Hirer any portion of the Deposit not required to discharge the Hirer's liabilities as aforesaid. The Owner shall not be liable for any tax which may have accrued in respect of the Deposit when in the Owner’s possession.
4.3 The Hirer shall pay to the Owner interest at the rate of two per cent above the base rate of the Bank of England on all sums due which are not paid within 30 days of the date of invoice. Further orders will not be accepted if the account is not settled within 30 days of the due date for payment.
4.4 Additional Services: The Hirer can request Additional Services as described in the Schedule.
(a) The Service Fee means the fee payable to The Owner for the Additional Services rendered by the Owner. The Service Fee includes the period of time required to order, buy and install all equipment, arrange and manage subcontractors, or any other activities essential to the successful realisation of the services.
(b) The Owner reserves the right to charge an additional fee (including but not limited to the attendance of meetings where these are not included in the original Service Fee).
(c) Where necessary the Hirer will provide any equipment or items, such as suitable electrical supply, access equipment, fixing points, accommodation, catering, transport etc necessary for the execution of the Additional Services, where these have not been included in the Schedule.
(d) Payment for Additional Services is due in full on completion of servicing.
5.1 In the event that the projection Equipment is supplied with spare lamps, such spare lamps and any failed original lamp fitted to the Equipment must be returned with all items of Equipment at the end of the Hire Period. Failure to comply with this requirement will result in the cost of each lamp being added to the final invoice.
5.2 The Hirer agrees not to use, or permit the use of, the Equipment for any purposes for which it is not expressly designed. The Hirer further agrees that it will not use or permit the Equipment to be used for any illegal purpose whatsoever.
5.3 The Hirer agrees that it will not:
(a) without the prior written consent of the Owner, effect any mechanical or other modification to the Equipment, make any alterations or additions, or fit any accessories or non-standard parts thereto. Without prejudice to the preceding sentence, any additions, alterations or other parts which are made (whether with or without the Owner’s consent) shall become part of the Equipment and shall belong to the Owner absolutely;
(b) remove or interfere with any identification marks (including, without limitation, any trade marks or CE marking) affixed to the Equipment nor attempt to do so, nor permit the same;
(c) deface the Equipment in any way whatsoever.
5.4 A charge equivalent to the full replacement value and/or full cost of repair including replacement parts and labour will be made by the Owner to the Hirer in respect of any Equipment lost or damaged whilst in the care of the Hirer and the Hirer will pay said charge to the Owner within 7 days of demand.
6.1 In the event that an item of Equipment becomes temporarily unworkable other than as a result of accident, damage, theft, vandalism or any other occurrence due to the default of the Hirer, the Owner will, subject to availability, make available as soon as is reasonably practicable a replacement item of Equipment (not necessarily of the same make and type but functionally equivalent) for collection by the Hirer after the receipt of notification from the Hirer requesting the same.
6.2 Subject to the limitations upon its liability set out in Clause 9, the Owner warrants to the Hirer that it will perform the services supplied under this Agreement with reasonable care and skill.
7.1 The Hirer shall be solely responsible for and hereby fully indemnifies and holds the Owner harmless against all claims, demands, liabilities, losses, damages, proceedings, costs and expenses which may be brought against or incurred by the Owner as a result of any accident or occurrence involving the Equipment or otherwise due to the Hirer’s or any third party’s use or misuse of the Equipment during the Hire Period (or any period of possession of the Equipment under Clause 11).
7.2 For the period during which any item of Equipment is out of use as a result of any such accident, the Hirer will, without prejudice to any other rights of the Owner, pay to the Owner a daily sum (payable in arrears) at the same rate per annum as the rental payments previously due in respect thereof, together with Value Added Tax at the rate or rates and in the manner for the time being in force.
7.3 The Hirer shall ensure that the Equipment is operated properly and with due care.
7.4 The Hirer shall not take or allow any of the Equipment to be taken out of the United Kingdom mainland without receiving the prior written authority of the Owner and, in the event of that authority being given, only on such terms as the Owner, in its sole discretion, shall consider appropriate.
7.5 The Hirer shall bear the full cost of the repair or rectification of any damage to the Equipment resulting from use or from negligence or improper use of the Equipment by the Hirer or any person permitted by the Hirer to use the Equipment.
7.6 The Hirer shall not sell, assign, mortgage, charge, let on hire or otherwise dispose of or part with possession of any Equipment or part thereof or charge the benefit of this Agreement nor attempt or purport to do so.
7.7 The Hirer shall take all necessary steps at its own expense to retain and recover possession and control of any Equipment of which the Hirer loses possession or control.
7.8 The Hirer shall notify the Owner of any change in the Hirer’s address and upon request by the Owner promptly inform the Owner of the whereabouts of the Equipment.
7.9 The Hirer shall have no rights to the Equipment other than as Hirer and the Hirer shall not do or permit or suffer to be done any act (or omission) whereby the rights of the Owner in respect of such Equipment are or may be prejudicially affected.
7.10 The Hirer takes full responsibility for any rights or copyright that may be pending upon any artwork or material, photographic, digital or otherwise, provided for the use or manipulation of the Owner, who hereby accept no liability ensuing from the use of such artwork or material provided by the Hirer.
7.11 Any artwork or materials provided by the Hirer for the use of the Owner must be collected within 3 months. The Owner retains the right to dispose of any items after this period unless otherwise arranged in advance.
8.1 Risk of loss or damage to the Equipment shall pass to the Hirer upon delivery and the Owner requires that all Equipment on hire is covered by the Hirer’s (i) insurance policy which has to be approved by the Owner prior to the Commencement of hire and (ii) has to comply with the requirements of clause 8.2.
8.2 The Hirer insurance policy shall:
(i) on or before the Commencement of hire, arrange to keep the Equipment (including any replacement Equipment provided under Clause 6.1 above) insured throughout the continuance in force of this Agreement without prejudice to the liability of the Hirer to the Owner with an insurance company of good repute or Essex Insurance against loss or damage from all risks (including third party risks);
(ii) on or before the Commencement of hire, notify its insurers that the Equipment is on hire from the Owner and request that the insurers endorse a note of such interest on such policy of insurance naming the Owner as the loss payee;
(iii) on or before Commencement of Hire, produces to the Owner the policy of insurance endorsed as required under 8.2(a)(ii);
(iv) on demand show to the Owner the policy of insurance, the premium receipts and insurance certificate;
(v) not use or allow the Equipment to be used for any purpose not permitted by the terms and conditions of the policy of insurance or do or allow to be done any act or thing whereby the insurance may be invalidated; and
(vi) indemnify the Owner against all loss or damage to the Equipment not recovered by the Owner under any policy of insurance.
8.3 The Hirer hereby acknowledges and agrees that:
(a) the Hirer is liable for any claim made on the Hirer’s Insurance (the "excess");
(b) the Hirer shall be fully liable and hereby indemnifies the Owner for any loss or damage to the Equipment during the Hire Period caused by the Hirer’s negligence; and
(c) the Hirer is obliged to report to the Owner (and if applicable to the police) all relevant loss or damage to the Equipment during the Hire Period as soon as practicable upon such loss or damage occurring.
9.1 The following provisions set out the Owner's entire liability (including any liability for the acts and omissions of its employees, subcontractors or agents) to the Hirer in respect of:
(a) any breach of its contractual obligations arising under this Agreement;
(b) any representation, statement or tortuous act or omission including negligence arising under or in connection with this Agreement.
9.2 Any act or omission on the part of the Owner or its employees or agents or any other fact, matter or circumstance falling within Clause 9.1 shall for the purposes of this Clause 9 be known as an ''Event of Default''. If a number of Events of Default give rise substantially to the same loss then they shall be regarded as giving rise to only one claim under this Agreement.
9.3 The Owner's entire liability shall be limited to:
in respect of any one Event of Default (or any one claim for a number of Events of Default under Clause 9.2) damages of an amount equal to the Rentals set out in the Schedule.
9.4 The Owner shall not be liable to the Hirer in respect of any Event of Default for loss of profits, savings or goodwill; increased costs or expenses or any type of special indirect or consequential loss even if such loss or damage was reasonably foreseeable or the Owner had been advised of the possibility of the Hirer incurring the same.
9.5 Nothing in this Clause 9 shall confer any right or remedy upon the Hirer to which it would otherwise be legally entitled.
9.6 Except as set forth herein and to the fullest extent permitted by law, the Owner makes no warranties or representations, express or implied, statutory or otherwise, with respect to the Equipment. The Owner does not warrant that the Equipment will operate error-free or uninterrupted, or will meet the Hirer’s requirements. The Owner hereby specifically excludes and disclaims all representations, warranties and conditions not expressly set out herein, whether express, implied or statutory including, without limitation, warranties or conditions of satisfactory quality and of fitness for a particular purpose and any representation, warranty or condition that may arise by reason of trade usage, custom or course of dealing and the Hirer hereby expressly waives any and all rights and remedies it would otherwise have in respect of all such representations, warranties or conditions other than the warranties set forth herein.
10.1 If the Hirer shall fail to pay any Rental or other sum payable under this Agreement (or under any other agreement between the Owner, any subsidiary of the Owner, any holding company of the Owner, or any other subsidiary of any such holding company and the Hirer) within 7 days of its becoming due (whether demanded or not) or shall commit a breach of the other Terms and Conditions whether express or implied of this Agreement (or of the terms and conditions of any such agreement as aforesaid) or shall do or allow to be done any act or thing which in the opinion of the Owner may jeopardise the Owner's rights in the equipment or any part thereof, then in each and every such case the Hirer shall be deemed to have repudiated the Agreement and the Owner may thereupon or at any time within 3 months thereafter by notice in writing to the Hirer for all purposes forthwith terminate this Agreement.
10.2 If any of the following events shall occur, namely:
(a) if any distress, execution, or other legal process shall be levied on or against the Equipment or any part thereof or against any premises where the same may be or against any of the Hirer's goods or other property or the Hirer shall permit any judgment against it to remain unsatisfied for 7 days, or
(b) if the Hirer, being an individual, shall die or makes an arrangement or composition with his creditors generally or suffers to be made against him a bankruptcy order or petition for such a bankruptcy order; or
(c) If the Hirer, being a body corporate, enters administration (as defined in Schedule B1 of the Insolvency Act 1986) or suffers the appointment of an administrative receiver or a receiver over the Hirer, or suffers an encumbrancer taking possession of or selling any asset of the Hirer; or makes an arrangement or composition with its creditors generally or is otherwise unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 then in each and every such case the hire constituted by this Agreement shall automatically and without notice terminate and no payment accepted by the Owner without knowledge of such termination shall in any way prejudice or affect the operation of this Clause.
10.3 The Hirer shall upon any termination under clauses 10.1 or 10.2 above pay to the Owner all arrears of Rental (if any) then due and all other sums accrued due and unpaid at the date of termination, together with interest thereon payable from the due date of payment until payment (as well as before judgment) at the rate of two per cent above the base rate of the Bank of England. The termination of the hire constituted by the Agreement shall not affect any rights of the Owner or liabilities of the Hirer subsisting at the date of termination.
10.4 On termination of the hire howsoever or whenever occasioned or on expiry of the Hire Period, the Hirer shall no longer be in possession of the Equipment with the Owner's consent and shall (unless otherwise agreed with the Owner) forthwith return the Equipment in good order and in good working condition (including accessories where fitted) to the Owner at such address as the Owner may direct and at the Hirer's expense and risk. Without prejudice to the foregoing or to the Owner's claim for any arrears of Rental, the Owner or its authorised representatives may at any time after such termination or expiry of the Hire Period without notice retake possession of the Equipment and for such purpose the Hirer shall permit the Owner or its authorised representatives to enter upon any premises belonging to or in the occupation or control of the Hirer. The Hirer shall be responsible for all costs, charges and expenses so incurred in retaking possession of the Equipment as aforesaid together with all reasonable costs incurred by the Owner at any time in ascertaining the whereabouts of the Equipment and/or the Hirer.
11.1 Without prejudice to the provisions of Clause 10.4 hereof, as from the due termination or expiration (as applicable) of the Hire Period and until such time as the Equipment is returned, the Hirer shall pay by way of recompense for the continued possession of the Equipment a daily sum (payable in arrear) at the same rate per annum as the Rental payments previously due in respect thereof, together with VAT at the rate or rates and in the manner for the time being in force.
11.2 Nothing in this clause 11 shall confer upon the Hirer any right to the continued use or possession of the Equipment beyond the Hire Period.
11.3 If the Hirer retains the Equipment beyond the Hire Period without first obtaining the permission of the Owner then he shall be in breach of this Agreement such that the Owner may exercise his rights of termination under Clause 10 above.
Although the Owner will use all reasonable endeavours to discharge its obligations hereunder in a prompt and efficient manner, it does not accept responsibility for any failure or delay caused by circumstances beyond its reasonable control.
No forbearance indulgence or relaxation on the part of the Owner shown or granted to the Hirer in respect of any of these Terms and Conditions shall in any way affect diminish restrict or prejudice the rights or powers of the Owner hereunder or operate as or be deemed to be a waiver of any breach by the Hirer of these Terms and Conditions.
No right or remedy herein conferred upon or reserved to the Owner is exclusive of any other right or remedy herein or by law or equity provided or permitted but each shall be cumulative of every other right or remedy given hereunder or now or hereafter existing and may be enforced concurrently therewith or from time to time.
Any notice hereunder shall be in writing and may be served by sending it by pre-paid first class letter post or personal delivery if sent or delivered to the address stated herein (Close-Up Film Centre Ltd, 97-99 Sclater Street, London E1 6HR, United Kingdom), and in any other case, to the last known address of the addressee and such notice shall be deemed to have been duly given or made as follows (i) if personally delivered, upon delivery at the address of the relevant party; (ii) if sent by first class post, two business days after the date of posting; and (iii) if sent by email (email@example.com), when dispatched provided always that if, in accordance with the this clause 15, any such notice, demand or other communication would otherwise be deemed to be given or made after 5.00 p.m. such notice, demand or other communication shall be deemed to be given or made at 9.00 a.m. on the next business day.
The Hirer hereby waives all and any future claims and rights of set-off against any installment of Rental or any payment due hereunder and agrees to pay the Rental and other amounts hereunder regardless of any equity, set-off or cross-claim on the part of the Hirer against the Owner.
Where there are two or more parties to the Hire Agreement as Hirer their liability hereunder shall be joint and several. In these Terms and Conditions and where the context so admits or requires the masculine gender shall include the feminine or neuter (and vice versa) and expressions in the singular shall include the plural.
This Agreement shall be governed by and construed in accordance with the Laws of England. The Hirer irrevocably submits to the non-exclusive jurisdiction of the English Courts.
Each party acknowledges and agrees with the other party that this Agreement constitutes the entire and only agreement between the parties and supersedes all prior agreements, understandings and arrangements, oral or written, between the parties hereto with respect to the subject matter hereof, provided that the provisions of this Clause 19 shall not exclude any liability or right which either party would otherwise have to the other party in respect of any fraudulent statements or any fraudulent concealment made prior to the execution of this Agreement.
If any provision of this Agreement is held to be unenforceable, this Agreement shall be considered divisible and such provision shall be deemed inoperative to the extent it is deemed unenforceable, and in all other respects this Agreement shall remain in full force and effect; provided, however, that if any provision may be made unenforceable by limitation thereof, then such provision shall be deemed to be so limited and shall be enforceable to the maximum extent permitted by applicable law.
Save as expressly provided herein, the Contracts (Rights of Third Parties) Act 1999 shall not apply to this Agreement and no rights or benefits expressly or impliedly conferred by it shall be enforceable under that Act against the parties by any other person.